A bare photo of a wall proves nothing. Show them the crack.
Your tech knows what the photo shows. The homeowner, the office, and the adjuster do not.
A technician crawls under a house, sees the problem in an instant, and snaps twelve photos. To him, photo seven clearly shows the beam that has dropped and the pier that needs to go in. To everyone who was not down there, photo seven is a dim shot of some wood and some dirt.
So the knowledge lives in the tech’s head, and it leaks out one phone call at a time. The homeowner squints at the picture and asks “which crack?” The estimator guesses at scope from a photo he cannot interpret. Six months later an insurance adjuster looks at the same shot and cannot tell what was wrong or what got fixed.
Teams patch this the clumsy way. They screenshot into a separate markup app, save it to their camera roll, then try to remember which job it belonged to and text it back in. Photos drift out of the system, the annotated version and the original get mixed up, and the one marked-up shot that would have sold the job is sitting on somebody’s personal phone.
What a marked-up photo does
Open the photo, mark it up, save it to the job. That is the whole thing.
Right from the photo you are already looking at
- Opens from the photo lightbox, so you mark up the shot you are already viewing.
- Circle, arrow, draw, and label cracks, pier locations, and water intrusion points.
- No separate markup app and no exporting to the camera roll and back. Photo gallery · annotate Open photo in gallery Tap Choose Annotate Editor opens
The original is never touched
- Original preserved, sannotated version saved alongside it.
- Annotated label on every marked-up copy so the two are never confused.
- Filter the gallery to show only annotated photos when you build a report.
Marked up the moment the photo is taken, not that night at the office.
Annotation runs on the technician mobile app, the same one your crews already use to see their jobs and check off work orders. It installs from the browser with Add to Home Screen, so there is no app store download and no separate login. A tech takes the photo, circles the problem while he is still standing in front of it, and the marked-up copy is on the job before he climbs back out of the crawlspace.
That is the difference between documentation that happens and documentation that is supposed to happen. When marking up a photo takes ten seconds on the phone in your hand, techs actually do it. When it means screenshotting into another app back at the shop, they do not, and the detail is lost by then anyway. When photos are synced to CompanyCam, your field images keep flowing to the tools your crew already relies on.
Technicians
Circle the crack and arrow the pier on site, right after the shot, straight from the field app.
Inspectors
Mark up inspection photos so the report shows findings, not just a folder of raw images.
The office
Pull annotated photos for a homeowner walkthrough, a proposal, or an insurance claim package.
The same annotation sells the job, then defends it years later.
A technician crawls under a house, sees the problem in an instant, and snaps twelve photos. To him, photo seven clearly shows the beam that has dropped and the pier that needs to go in. To everyone who was not down there, photo seven is a dim shot of some wood and some dirt.
So the knowledge lives in the tech’s head, and it leaks out one phone call at a time. The homeowner squints at the picture and asks “which crack?” The estimator guesses at scope from a photo he cannot interpret. Six months later an insurance adjuster looks at the same shot and cannot tell what was wrong or what got fixed.
Teams patch this the clumsy way. They screenshot into a separate markup app, save it to their camera roll, then try to remember which job it belonged to and text it back in. Photos drift out of the system, the annotated version and the original get mixed up, and the one marked-up shot that would have sold the job is sitting on somebody’s personal phone.
Part of one connected record
Frequently asked questions
Does annotating a photo change or overwrite the original?
Do I need a separate app to mark up photos?
Can technicians annotate photos in the field?
What can I actually mark on a photo?
How do I find just the marked-up photos later?
Where do annotated photos live once they are saved?
Do annotated photos work with my CompanyCam setup?
Can I use annotated photos in inspection reports and claim packages?
Let the photo make the case for you.
Book a 30-minute demo and watch a raw crawlspace photo become a circled, labeled piece of evidence that sells the job and documents it for good.