Warranty Management

You sold the warranty. Now stand behind it for 25 years.

A transferable lifetime warranty is what makes a homeowner pick you over the cheaper bid. That promise has to survive the crew that installed the piers, the rep who sold the job, and the software you happen to run today. Oblyss keeps every warranty on the job and the customer, holds the certificate until the work is actually verified, and lets the next owner look it up and transfer it when the house sells. No lost binders. No premature certificates. No digging when the phone rings in year seven.

Warranty gates · branded certificates · public transfer portal · annual inspection reminders.
Job · Warranty gates
14-Pier Foundation Lift Lifetime transferable · issues when every gate is green
Plumbing test passed Verified
Final QC sign-off Pending
!
Certificate stays locked until every required gate is green.
Where warranties fall apart

A warranty is a decades-long promise. Most companies file it in a drawer and hope.

Picture the call. It is year seven. A homeowner you barely remember says their floor is moving again, and they have your lifetime warranty. Now someone has to find the certificate, prove the lift was done right, and figure out whether the coverage still stands. If that lives in a filing cabinet or a folder on somebody’s laptop, you are already losing.

Then there is the certificate that went out too early. The crew wrapped, the office printed the warranty, and nobody confirmed the post-lift plumbing test. Two weeks later a supply line under the slab lets go, and you are covering a leak you would have caught if the paperwork had waited for the test. The document said the work was sound before anyone checked that it was.

And the part you actually sold on: transferability. The house goes on the market, the buyer’s inspector asks about the foundation warranty, and the seller cannot produce it or move it into the buyer’s name. Your warranty, the thing that won you the job, becomes the reason a closing stalls with your company’s name attached to the holdup.

What a warranty should do

Refuse to issue until the physical checks pass. Live on the job and the customer, not in a drawer. Generate as a clean branded certificate anyone can pull in seconds. And when the house changes hands, let the next owner look it up and transfer it without a panicked call to your office. That is what putting the warranty inside the system that ran the job actually buys you.
Warranty gates

Nothing gets a certificate until the work is verified.

A warranty gate is a required check that has to be marked passed before the certificate can be issued. You decide the checks. The system refuses to release the certificate until they are all green.

The plumbing test comes before the paperwork

Every foundation lift moves the plumbing under the house. That is exactly why the post-lift pressure test exists, and exactly why releasing a warranty before it passes is how you end up eating a slab leak that showed up after the trucks left. Oblyss ships with a default gate, Plumbing Test Passed, that blocks the certificate until a tech confirms the test from the job. Want more checks? Add them. A final QC sign-off, a manager review, photos of the finished pier caps. Whatever your standard is, the certificate waits for it instead of racing ahead of it.
Settings · Warranty gates
Plumbing test passed
Required
Final QC sign-off
Required
Pier cap photos on file
Optional
Issue Certificate
Disabled while required gates are unmet
Product-level warranties

The coverage follows the pier that is actually in the ground

Build the estimate from the supplier catalog and every warrantable product shows a warranty badge. Sold helical piers from an NFRA distributor? Attach that product warranty to the job’s warranty record in one click, straight off the line item. No retyping terms, no guessing which manufacturer coverage maps to which pier. And when a line does not come from a catalog SKU, a rep can add a warranty by hand so nothing on the job slips through uncovered.

Because the record is tied to the products you installed, it reflects what is really holding that house up. That is the version you want in front of you when a buyer’s inspector starts asking for specifics three years from now.

Estimate line · warranty badge
Helical pier, 3.5in shaft
Warranty
Push pier, galvanized
Warranty
Crawl space vapor barrier
Manual add
Warranty transfer portal

The house sells, the warranty goes with it, and nobody calls you at 6pm.

A transferable warranty is a selling point right up until the day it has to transfer. Then it turns into a scramble during someone else’s closing. The public transfer portal turns that scramble into a form.

A public lookup the buyer can actually use

When a home with your repair hits the market, the buyer, the seller, or their agent looks the warranty up on a public page and requests the transfer themselves. No login to your system. No tracking down the rep who sold it five years ago. They submit the transfer request, and it lands on your dashboard for review and approval. You keep control of who gets covered without being the bottleneck on a real estate deal that has nothing to do with your calendar.

For the homeowner, it is proof the coverage is real and moves with the property. For you, it is one more reason the warranty was worth signing for, and one less fire drill dropped on your office during a closing week.

Warranty lookup
Active warranty found. Lifetime transferable · 14 piers · foundation lift Installed by your company · transfer available at sale.
Annual inspection scheduler

Keep the coverage valid, and turn the visit into more work

Plenty of foundation warranties stay in force only if the homeowner gets an annual inspection. Miss it and the coverage can lapse, which stings the homeowner and stings you worse when they discover it at the exact wrong moment. The inspection scheduler puts every warranty on one dashboard with its next-due date, an urgency flag, and the details that matter: warranty type, pier count, repair method, and years since the repair.

So the annual inspection stops being the thing everyone forgets and becomes a thing you book. It keeps coverage honest, and every visit is a fresh chance to catch a new problem early, reassure a customer, and stay the name they call first.

Warranty inspections
Elm Street lift · 14 piers Warranty inspection
Due now
Oakhaven Dr · 8 helical piers Warranty inspection
In 3 weeks
Ridgeline Ct · slab repair Warranty inspection
Year 2 · on track

Branded certificate PDFs

Generate the warranty as a clean, branded PDF with your logo and terms. It reads like it came from a real company, because it did.

Instant lookup

Find any warranty by customer name or job in seconds. When someone calls about work from years ago, you have the answer before they finish the story.

One connected record

Every warranty lives on the job and the customer, next to the estimate, the contract, and the field documentation that backs it up.

The questions owners and inspectors ask

Frequently asked questions

What is a warranty gate, exactly?
A warranty gate is a required check that has to be marked passed before the certificate can be issued. Oblyss ships with a default gate, Plumbing Test Passed, so a certificate cannot release until the post-lift pressure test is confirmed. You can add more checks, like a final QC sign-off, and the system blocks certificate creation until every required gate is green.
Yes. A transferable warranty can be looked up on a public portal by the buyer, the seller, or their agent, and they can submit a transfer request from that page without logging into your system. The request lands on your dashboard, where you review and approve it so the record stays accurate as the property changes hands.

Warrantable products in the supplier catalog carry a warranty badge on the estimate. From the line item, you attach that product warranty to the job’s warranty record in one click. For anything that did not come from a catalog SKU, a rep can add a manual warranty so the whole job is covered.

The annual warranty inspection scheduler shows every active warranty with its next-due date and an urgency indicator, alongside the warranty type, pier count, repair method, and years since the repair. That keeps required annual inspections from slipping, which is what keeps the coverage valid.
It generates as a branded PDF with your logo and terms, linked to the job, the customer, and the repair type. It is built to hold up years later when a buyer’s inspector or a homeowner asks for proof of coverage.
In seconds. Any warranty can be looked up instantly by customer name or job. Because it lives on the same record that ran the original work, you can also see the estimate, the contract, and the field documentation that supports it without hunting through a filing cabinet.
You define the warranty gates that apply, and field techs mark them passed from the job. If your piering jobs and your crawl space jobs have different verification standards, bring that to the demo and we will walk through how to set up your gates so each job type releases its certificate on the right conditions.
The warranty sits next to the job’s field documentation. Pier installation logs, elevation surveys, and before-and-after records give you the engineering-grade paper trail behind the coverage. See foundation repair field operations for how that documentation is captured on site.

Sell the warranty with confidence. Back it with a system.

Book a 30-minute demo and watch a warranty get gated, issued as a branded certificate, and set up to transfer at the next sale, all on the same record that ran the job.